At PrimeFamily Healthcare & Diagnostics, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
- Personal Information: When you use our services, we may collect personal information such as your name, address, contact details, date of birth, and medical history.
- Payment Information: For billing purposes, we may collect payment details, including credit card information.
- Usage Data: We may collect information about how you use our website and services, including your IP address, browser type, and access times.
How We Use Your Information
- Service Provision: To provide you with healthcare services, including consultations, diagnostics, and medication dispensing.
- Communication: To contact you regarding appointments, test results, and other relevant information.
- Billing and Payments: To process payments and manage your billing information.
- Improvement: To enhance our services and improve user experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
Information Sharing
We do not share your personal information with third parties, except in the following circumstances:
- With Your Consent: When you give us explicit permission.
- Service Providers: With trusted partners who assist us in operating our services, under strict confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights and safety.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal information.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal information.
- Restriction: Restrict the processing of your personal information under certain conditions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through our website or other communication channels.
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting PrimeFamily Healthcare & Diagnostics with your healthcare needs.